Netpreneurs Focus on Business, Idea-Sharing
At Halloween
Coffee & DoughNets
Building on a productive experiment last month, Netpreneur brought its
second "business challenge" to the Coffee & DoughNets get-together at the
Hyatt Regency. Respondents brought many different solutions to the table,
but the bottom-line message was familiar to business start-ups: focus on
your core market and dominate it. Nearly 200 netpreneurs were in
attendance.
Two success stories came to the podium as Netpreneur's Penny Lewandowski
kicked off the meeting: Perry Nusbaum of HeadGear Enterprises (email:
HGearInfo@aol.com) announced that his company has recently raised a
half-million dollars and acquired a new CEO, former Ingram Micro president
David Edelman. And Michael Bruce of Didax Inc. the announced that his company made its initial public offering earlier this
month, and that Didax partnered with the Promise Keepers to offer live
streaming video online of the "Stand in the Gap" rally in Washington in
early October.
In September Lisa Amore, Director of Marketing for TV onthe Web was the guinea pig for the first Netpreneur
"business challenge" presentation (see the recap,
http://www.netpreneur.org/events/doughnets/article0930.html). She reported at
this month's meeting that "we're still reaping the benefits" of the advice
from fellow Netpreneurs. She said that TV onthe Web has significantly
changed its marketing plan, largely using the advice they received at
September's session, "but we've been so busy from the new leads we got at
the meeting that we haven't had time to formally rewrite it!" TV onthe Web
has developed business relationships with PSINet and Women's Connection
Online, who they met at last month's meeting.
Eric Loeb, Chief Technology Officer of Net.Capitol
(http://www.netcapitol.com) presented this month's "business challenge":
Net.Capitol has developed a new object-oriented interface for online
computing. In describing the potential power of the product for the online
market, Loeb described a transaction in which a husband buys flowers for
his wife simply by dragging a "bouquet" icon over the "spouse" icon on his
computer desktop. The problem: how to incorporate this product into the
company's existing business model, which is based on business-to-business
sales and focused on archiving and aggregating public policy information
for government and public affairs clients?
When the floor opened for comments, several Netpreneurs suggested exploring
the partnership route, finding a company with a greater interest in
interface design and working with them to develop and market the product.
Among the contributions:
- Leverage the company's existing products to enter a partnership with an
online service, which may be able to take the ball and run with the new
idea.
- Find a use for the new product that will be useful to your existing
clients, and partner with a company that can fill the use. For instance,
partner with an office supply company to do online sales using your
product. Mario Morino counseled that the merits of this approaches can be
offset by the need to go to two separate departments in the client's
organization to get the sale. This will slow down your sales cycle and
could hurt the bottom line.
- Do market research within your client industry to find out whether
there's a need or desire for your new product. Wait to find a partner until
you've got hard data to support investing in another product line.
- Bring in new talent in the sales department which can support a new
marketing model and complement the existing staff. Also, think about the
ways in which you can market this to businesses, rather than directly to
consumers.
- Seriously assess whether you've got the resources to develop an entirely
new product, especially if you are concerned that it doesn't fit into your
existing line. Do not go ahead unless you're sure you can support the new
venture.
- Partner with people who already sell to the market you want to go after.
Arnold Kling of the Homebuyers' Fair described his own experience with
cultivating such partnerships -- "you dance, then you date, then you marry"
-- and counseled patience.
- Doug Humphrey, founder of Digex, cautioned "don't bite off more than you
can chew"; or else, as Morino said, "the competition will eat your
lunch."
- License or sell the idea to another company so that you get some benefit
from it, but don't stray from your basic market. Use a professional broker
to get a good deal and retain rights to use the new product yourself.
Morino's tough-love advice: "If the thing you're doing doesn't add to your
space [in your market niche], then drop it. The minute you dilute yourself
you almost define your termination. Someone will come in and beat your
brains out -- you can almost count on it. . . . I can't describe how rapid
that death is." Morino advised start-up companies to bring "focus,
intensity, and compelling knowledge" to the marketplace with an intention
of dominating it. Brand yourself, and make your name the one any business
in your target market will think of to deliver the services in which you
specialize.
Reflecting the clear interest throughout the group in seeing great ideas
realized, Phillip Nelson suggested that the Netpreneur Program would be an
ideal venue for a "database of ideas": excellent product ideas that
members have but don't want to pursue themselves in order to focus on their
primary
business. In a discussion area, users could "drop off" good ideas that they
choose not to pursue, and other netpreneurs could harvest those
that fit their business models. Doug Humphrey voiced concern that venture
capitalists may be averse to their start-ups "giving away" ideas that could
be viewed as proprietary. Participants' ideas are the organization's
continued commodity, he said. The Program team will explore implementations
of this idea and how it could help netpreneurs.
After the meeting, participants were enthusiastic about contributions from
seasoned startup veterans like Doug Humphrey and fresh ideas from new
voices. Phillip Nelson, member of Success Unlimited Network, summed up the growing
feeling of community in Netpreneurs: "I'm seeing a whole new phase, where
the bright new people are working together, creating synergy, rather than
throwing elbows. . . . [They are seeing that] entrepeneurs have shared
values and culture, the 'you're one of us' feeling. Having gone through the
hard knocks, a bonding can occur, and a sense of trust."
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